2025/26 Season Ticket Renewals Information | OneFootball

We are delighted to announce that Season Ticket Members will be able to renew for the 2025/26 season from next week.

The Club has been working in collaboration with City Matters in order to gather the invaluable input of fan representatives.

Our aim is always to enhance the matchday experience and atmosphere in every way possible for all fans; with every seat filled on every matchday.

Season Ticket Members will receive information from the Club next week containing all the relevant information about their tickets, and how to renew them.

We would like to formally express our thanks to City Matters for their constructive engagement.

We look forward to continuing our discussions throughout the coming weeks and close season around the evolution of the fan experience and the overall approach to ticketing within the expanded North Stand and redeveloped Etihad Stadium.

Season Ticket Price Freeze

Following consultation with City Matters, general admission Season Tickets and Premier League match-by-match ticket prices will be frozen for the 2025/26 season.

Ticket Utilisation

We have been pleased to see that progress has been made by the introduction of the existing 14-match policy, which has seen utilisation rates increase. We are now expanding the number of matches for which Season Ticket Members are required to manage their ticket.

As of next season, we are asking 93:20, Gold and Platinum Season Ticket Members to utilise their ticket for a minimum of 16 of the 19 Premier League home matches. Of these, fans must personally attend at least 10 matches, while they can transfer their ticket or list it on the ticket exchange for the remaining matches.

This change aims to increase attendance at the Etihad Stadium, while further encouraging Season Ticket Members to manage their ticket so that one of the tens of thousands of members has the chance to attend when they cannot.

Flexi-Gold Season Ticket Members will still be required to attend a minimum of 10 Premier League matches.

Updated Ticket Transfer Options

In order to create more flexibility for our fans, and to support the fulfilment of the new 16-match policy, 93:20, Gold and Platinum Season Ticket Members will be able to select up to three City fans who can receive their transferred tickets without requiring a membership.

All other recipients will be required to have an active, paid membership to help ensure our tickets are being used by other City supporters.

Alongside this measure, Flexi-Gold Season Ticket Members who purchase a ticket and can no longer attend will now benefit from being able to transfer their ticket for up to three Premier League matches per season. Tickets must be transferred to active, paid members listed on their account.

Ticket Exchange

93:20, Gold and Platinum Season Ticket Members will continue to be offered guaranteed refunds for 12 Premier League matches during the 2025/26 season, and every ticket listed on the Ticket Exchange will continue to be made available on our website to eligible fans.

As of next season, Season Ticket Members will have until 24 hours prior to kick-off to list their ticket on the ticket exchange, and any unsold tickets will be returned to the fan no less than three hours before the match so they can attend or transfer their ticket to a family or friend listed on their account. Ticket Transfer remains available right up until kick-off.

Season Ticket Availability

Flexi-Gold Season Ticket Members who attend 16 or more home Premier League matches this season will now be given the opportunity to move to a 93:20, Gold or Platinum Season Ticket.

Those who have already attended 16 matches, or are on course to do so, will receive further information about this process as part of their personalised renewal email.

There is no obligation to change, with Flexi-Gold Season Ticket Members able to carry on benefitting from a flexible, pay-as-you-go Season Ticket should they wish.

In addition, a number of Flexi-Gold Season Tickets will be made available for existing junior members who are connected to existing 93:20, Gold or Platinum Season Ticket members.

Cityzens Matchday Members will also be offered the opportunity to purchase a Flexi-Gold Season Ticket, subject to qualifying criteria and availability.

Further information about this will be communicated after the renewal window closes.

Accessibility

Further details on how to manage wheelchair and personal assistant tickets, and how to nominate family and friends for transfers, will be shared before the 2025/26 season begins.

We look forward to providing further updates as our work with City Matters continues over the coming weeks and in the post season period.